Click HERE to download the order form in PDF format
   
Free Shipping Shipping of orders totaling $80 CDN or more are shipped free. Orders totaling under $80 CDN are charged a $16.00 shipping fee.

Items are shipped via Canada Post Expedited Parcel. Expected delivery is as follows:

Within Canada: 2 - 5 business days

Continental U.S.A.: 6 - 8 business days

Hawaii: 30 business days

When your order is shipped you will be contacted via e-mail with the tracking number. This tracking number verifies the sending and receiving of the shipment but does not track the order while in transit.

     
Payment Options We accept Visa, Mastercard, Electronic Bank Transfer, and International Money Orders.

How to Order:

Mail - Download the order form, print it, fill it out and mail it in. You can send either a money order (International Money Order in CDN funds if from outside Canada) or include your credit card details. When your order ships, we'll contact you with a tracking number so you can ensure your order arrives safely.

Electronic Bank Transfer - Every major bank now has electronic funds transfer as part of its online banking options. If you are not signed up for online banking with your bank, contact them and ask them about setting that up.

Contact me with the names and quantities of the items you'd like to order, as well as your mailing address. we'll reply with a total and an order number.

Sign on to your bank's online banking system as you would to pay your bills. Somewhere they'll have an "email transfer" or "send money by email" link. Click it, and follow the instructions.

Here's the info you'll need to provide them...

  • The recipient address is "thechainmailguy@gmail.com"
  • The "message to recipient" field should contain the order number. 
  • The security question can be anything, but the answer must be "lovetools"

PayPal  - Use the web cart buttons located throughout the site to choose what you like.

If there is no button beside the item E-mail me with the details of what you're looking for so that I can work out pricing and delivery for you. For special items, we'll work out exactly what you're looking for and I'll send you a Paypal Request for Payment in Canadian Funds. Paypal will automatically convert to your local currency on your end. Once I see the request has been paid, I'll ship your order.

  

     
Returned Items I will make every effort to ensure your order is to your satisfaction. If the item(s) you ordered are not to your satisfaction, please contact me. I will be happy to resolve any issues you have with your order. 

Personal items are not returnable and non-refundable.

If you would like to return an item, please contact me for shipping instructions before returning your item.

Items returned must be in saleable condition in the original packaging.

Items must be returned within 90 days of purchase.

Items returned on orders of $60 or more will be charged a 25% re-stocking fee.

Items returned on orders under $60 will be refunded less shipping costs